The author thinks, the superintend and director of retail chain company guides must begin the work with 3 kinds of perspectives, namely the client's perspective (examine door inn from client angle) , the perspective with long inn (the angle that the station grows in inn considers) , the perspective of alert acumen (can sensitive the problem) that sees door inn may appear beforehand, close suitably to it, superintend and director guides the quality that should have: Enthusiastic, the spirit of work with perseverance, observe ability and analytic ability, good communication and expressive ability.

Because Chinese society returns the society that is an exquisite favor and relation, the feeling that because this superintend and director guides,also must have height business, know human characteristic deeply, on the foundation that holds to a principle, know communicate and compromise, master the management hang that interlinks drugstore truly, can adopt significant step guides and persuade inn to grow, it is the dot that cut a person to grow with inn with objective fact, data and successful case communicate, avoid to be proud let alone " in light of the experience with me. . . . . . " , perhaps can say only must " clean and orderly " the word of and so on. 　　

In addition, the effect that superintend and director guides should be main body is the following now at 3 o'clock: 　　

It is management guidance action above all. Because superintend and director guides,have very rich actual combat experience to had sufferred major to groom, more go up the information advantage that its have, because this can give the door store,bring value. Here author wants to talk about superintend and director to guide to information use, relative to at one door inn character, superintend and director guides can master information of responsible inn of a few doors, what all sorts of information that encircle to big business understand is more sufficient, because this superintend and director guides,ought to retain sensitivity to surroundings and the change of all sorts of element, always gather all sorts of pertinent information with detecting gate inn, door inn is engaged in running directive activity on this foundation. At ordinary times, superintend and director guides should much him go through the mill acumen feeling, meet at any time to all sorts of change respond and associate, for instance seasonal, season, air temperature has change to be able to think of to may what kind of medicines and chemical reagents and health care are tasted immediately to it correspondence. Superintend and director guides mastering each respect information in the round only, on demand of the person that deepen offset to expend and the basis that competitive posture understands, superintend and director guides ability puts forward to have creative management proposal.

It is the action of standardization management next. The every content item-by-item that superintend and director guides the watch can be checked according to door inn when inn of door of go on a tour of inspection every time undertakes checking, undertake affirming with merchant. Superintend and director guides perambulatory be over after door inn, mix the result of directive, examination even problem make it is written report (already used palmtop computer to make an electron at present written report) refer headquarters, and the district director with more rich experience (be equivalent to senior superintend and director guiding) the guidance that can judge superintend and director to guide through written report is appropriate, whether to put in the issue that is ignored, if have inappropriate place, can try quickly to correct, ensure offer door inn seasonable and accurate guidance.
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